Shipping & Delivery
Delivery locations and time
COUNTRY COST EXPECTED DELIVERY TIME AUSTRIA €14,22 3-4 WORKING DAYS BELGIUM €7,14 2-3 WORKING DAYS BULGARIA €27,05 3-4 WORKING DAYS AUSTRALIA €15,33 4-8 WORKING DAYS CZECH REPUBLIC €24,5 3-4 WORKING DAYS DENMARK €9,83 3-4 WORKING DAYS ESTONIA €27,05 4-5 WORKING DAYS FINLAND €27,05 3-4 WORKING DAYS HUNGARY €24,50 3-4 WORKING DAYS IRELAND €26,70 3-4 WORKING DAYS ITALY €27,05 3-4 WORKING DAYS LATVIA €27,0 4-5 WORKING DAYS LITHUANIA €27,05 4-5 WORKING DAYS LUXEMBOURG €9,14 3-4 WORKING DAYS NETHERLANDS €4,95 1-2 WORKING DAYS POLAND €24,50 3-4 WORKING DAYS PORTUGAL €26,70 3-4 WORKING DAYS ROMANIA €27,05 4-5 WORKING DAYS SLOVAKIA €27,05 3-4 WORKING DAYS SLOVENIA €27,05 3-4 WORKING DAYS SPAIN €26,70 3-4 WORKING DAYS SWEDEN €24,50 3-4 WORKING DAYS GERMANY €8,42 3-4 WORKING DAYS FRANCE €16,53 3-4 WORKING DAYS GREAT-BRITAIN €16,53 3-4 WORKING DAYS GREECE €27,05 3-4 WORKING DAYS NORWAY €40,42 3-4 WORKING DAYS MALTA €27,05 3-4 WORKING DAYS SERBIA €27,05 3-4 WORKING DAYS CROATIA €27,05 3-4 WORKING DAYS LUXEMBOURG €9,14 3-4 WORKING DAYS SWITZERLAND €14,22 3-4 WORKING DAYS
The above mentioned delivery time estimation is after the parcel has left our warehouse. When your parcel has been shipped you will receive a shipping confirmation email.
Please note that orders placed during the weekend or on (official) holidays, will be processed on the next working day. If we are unable to ship your goods within this timeframe we will inform you whenever possible.
Track your Order
You will receive a shipping confirmation e-mail the moment your order will leave our warehouse.
This e-mail contains a link to the track&trace information of your parcel, provided by the carrier in charge of your shipment. If for any reason the provided link does not work, you can just copy the tracking number included in your shipping confirmation e-mail and copy it on the carrier's website (www.GLS.com)
Every order that we send from our warehouse is carefully inspected.
In case you receive a damaged parcel, we kindly ask you to:
Call our customer service at +31 (0) 251 220051 as soon as possible or e-mail us at email@example.com
Before accepting your delivery, please inspect the parcel and its content for any potential damage that may have occurred during the shipment.
It’s normal for the carton to show some wear, however, if the damage is significant, then we kindly ask you to do the following:
If the damage is minor, please accept the parcel but make a note of the damage on the delivery receipt, sign and date it. If the carton looks seriously damaged, you may refuse your order. Under this circumstance, please contact us immediately.
When you contact our Customer Service Team, please have your order number, item number and tracking number (all this information is included in your shipment confirmation e-mail) along with your e-mail address and phone number at hand.